A Return Policy with Heart from The Verdant Glade

At The Verdant Glade, we're a small, family-owned business pouring our passion into every product we offer. Unlike big box stores with deep pockets, we don't have investors to fall back on - it's just us, our creativity, and our wonderful customers like you. That's why we strive to provide a return policy that's fair, flexible, and most importantly, filled with care.

Non-Consumable Items
If you're not completely thrilled with a non-consumable item you purchased from us, we completely understand. You can return it within 15 days for a full refund. Just make sure the item is in its original, unworn/unused condition with all tags and packaging intact. Since we're a small team without the resources of larger retailers, we do ask that you cover the cost of return shipping. But we promise to refund the item price promptly once we receive it.

Consumable Items
We know it can be disappointing when something doesn't work out as expected. While we can't offer refunds on consumable products, we are always happy to provide guidance and make things right. Feel free to reach out if you need any assistance.

The Verdant Glade Promise
As a small family business, we pour our hearts into every interaction. Our goal is to not just sell you products, but to build lasting relationships with our customers. We're committed to providing you with an exceptional experience, from the moment you place your order to long after it arrives at your doorstep.